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Resolving clean-up failures
Clean-up failure: Elasticache default.iam-user / default.iam-user-group
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Display user profile pictures
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Installation Guide
Solution overview
Overview
Core Capabilities
Concepts and definitions
Architecture overview
Security & Compliance
Roles deployed by the solution
Secrets & Encryption keys
Data stored (and where)
Plan your deployment
Prerequisite Skills and Specialised Knowledge
Installation Prerequisites
Choosing your region(s)
Understand running costs
Creating sandbox accounts
External identity provider setup (Optional)
Deploy the Solution
Running the Installation Wizard
Update Sandbox Studio
Non-interactive installation (Configuration file)
Deploy the Solution Manually
Before you start...
Overview of what you'll do
Step 1: Deploy the AccountPool stack
Step 2: Deploy the IDC stack
Step 3: Deploy the Network stack
Step 4: Deploy the Data stack
Step 5: Deploy the Compute stack
Step 6: Deploy the API stack
Post-deployment configuration tasks
Create an IAM Identity Center application
Add initial users
Update AWS AppConfig
Update AWS Secrets Manager
Logging into the web UI
Setup a custom domain (Optional)
Manage your subscription
Free Tier and Upgrading
End User Licence Agreement (EULA)
Uninstall Sandbox Studio
Manager Guide
Leases
What are leases?
Listing leases
Filtering leases
Lease details
Approving & rejecting leases
Locking & unlocking an account
Extend budget or duration
Events
What are events?
Event creation - Overview
Event creation - Basic details
Event creation - Account template
Event creation - Managers
Event creation - Schedule
Event creation - Participants
Event creation - Review
Terminate events
Start events and provision accounts
Account Templates
What are account templates?
Account template creation - Overview
Account template creation - Launch Settings
Account template creation - Review
Update Account templates
Duplicate Account Templates
Reporting
Reference : Lease States
User Guide
What is Sandbox Studio?
My AWS accounts
Terminate my account
Share my account
Accessing environment details
Account Setup Failed
Using your account from the AWS CLI
Website
Administrator Guide
Home Page
AWS Accounts
Settings
System Settings
Display Settings
Email Settings
Cleaner Settings
Subscription
Monitoring the solution
Troubleshooting & Support
Investigating accounts in Quarantine state
Resolving clean-up failures
Clean-up failure: Elasticache default.iam-user / default.iam-user-group
Backup of the solution
Monitor for updates
UI Customisation
Display user profile pictures
Change default language
Change header logo
Change theme colour
Installation Guide
Solution overview
Overview
Core Capabilities
Concepts and definitions
Architecture overview
Security & Compliance
Roles deployed by the solution
Secrets & Encryption keys
Data stored (and where)
Plan your deployment
Prerequisite Skills and Specialised Knowledge
Installation Prerequisites
Choosing your region(s)
Understand running costs
Creating sandbox accounts
External identity provider setup (Optional)
Deploy the Solution
Running the Installation Wizard
Update Sandbox Studio
Non-interactive installation (Configuration file)
Deploy the Solution Manually
Before you start...
Overview of what you'll do
Step 1: Deploy the AccountPool stack
Step 2: Deploy the IDC stack
Step 3: Deploy the Network stack
Step 4: Deploy the Data stack
Step 5: Deploy the Compute stack
Step 6: Deploy the API stack
Post-deployment configuration tasks
Create an IAM Identity Center application
Add initial users
Update AWS AppConfig
Update AWS Secrets Manager
Logging into the web UI
Setup a custom domain (Optional)
Manage your subscription
Free Tier and Upgrading
End User Licence Agreement (EULA)
Uninstall Sandbox Studio
Manager Guide
Leases
What are leases?
Listing leases
Filtering leases
Lease details
Approving & rejecting leases
Locking & unlocking an account
Extend budget or duration
Events
What are events?
Event creation - Overview
Event creation - Basic details
Event creation - Account template
Event creation - Managers
Event creation - Schedule
Event creation - Participants
Event creation - Review
Terminate events
Start events and provision accounts
Account Templates
What are account templates?
Account template creation - Overview
Account template creation - Launch Settings
Account template creation - Review
Update Account templates
Duplicate Account Templates
Reporting
Reference : Lease States
User Guide
What is Sandbox Studio?
My AWS accounts
Terminate my account
Share my account
Accessing environment details
Account Setup Failed
Using your account from the AWS CLI
Administrator Guide
Settings
Display Settings
Updated
November 12, 2026
· 1 min read
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